Emotions are welcome – an intervention study to foster the application of emotion skills during teamwork
2022 - present
Emotions are welcome
An intervention study to foster the application of emotion skills during teamwork
In this project, we explore whether a team-level intervention can help people to better apply their emotion skills, manage conflict more constructively and ultimately work more effectively
It is both in the interest of employers, as well as the people they employ, that people are permitted to be productive at work. However, people are oftentimes embedded within teams, which can generate conflict once they work together. While individualized solutions to cope with these challenges have their merit, we wonder what can be done on a broader level to support individuals to stay productive and use their emotion abilities to cope with such potentially challenging team settings?
The current research project explores the effect of a team-level emotion nudge, which is hypothesized to create an environment in which individuals are more able to apply their emotion skills (i.e. recognizing and managing emotions of others) to foster their productivity. Our project assumes that the more people can apply their emotion skills, the more they are able to perceive and manage conflict, which will positively impact each person’s performance in their team
To test this relation, we investigated 120 students working in teams over a period of 9 weeks in an experimental field study, in which two thirds of the teams received an “emotion nudge” reflection exercise (compared to a task-reflection control) each week to create an emotionally permitting environment.